We reply within 24 hours
Get in touch with the FreeImGen AI team
Whether you have an idea to improve the converter, spotted a bug on Instagram Stories, or want to discuss a partnership, we’d love to hear from you.
Reporting a Bug?
If the 3D gyro glasses icon did not appear on your Instagram Story, please include:
- Your mobile device model (e.g. iPhone 15 Pro, Samsung S24).
- How the photo was transferred (AirDrop, Web Share, save to files).
- Which Ray-Ban frame profile was chosen (Wayfarer, Headliner, Skyler).
Looking for PDF Tools?
Check out our sister tool TryDocsy.
Message Received!
Thank you for reaching out. We have received your message and will reply to you at your email shortly.
Frequently Asked Questions
Fast answers to the most common questions before submitting.
Why isn't the 3D glasses sticker appearing on Instagram?
The most common cause is sending the image via WhatsApp or Telegram, which erases EXIF camera tags. Always save the converted photo directly to your Camera Roll using our Web Share button.
Read the Step-by-Step Guide →Do you upload or store my photos on your servers?
Never. FreeImGen AI operates 100% locally in your web browser using HTML5 Canvas and client-side EXIF manipulation. Your photos never leave your device.
Read our Privacy Policy →